Lisa Dupree

About Lisa Dupree

I am a Process Excellence and Operations professional with over 20 years of Lean Six Sigma, Change Management, Project Management and Operations experience. I have lead teams of 100+ team members over multiple functions. If you review my profiled you will see that I have multiple industry experience, although I have spent a majority of my career in Financial Services, and I have had numerous roles managing operations and focused on improving process and solving business problems using Lean Six Sigma tools and methodologies and program and project management skills.Some of my strengths and core competencies include: • Leadership & Communication: Strong communication skills (ability to communicate to executive and senior level management in matrix organizations) and ability to motivate and lead teams toward common goals.• Operations & Process Improvement: Demonstrated ability to learn various operations and processes; Quickly identifies opportunities for improvements by highlighting non-value added tasks and ways to eliminate waste. • Client Relationship Management: Strong client relationship building and management skills; Expertise identifying client needs, developing and executing strategic business plans to resolve client business problems.• Multiple Industry Exposure: Financial Services (Treasury Services, Banking, Credit Card); Healthcare Revenue Cycle; Manufacturing/Industrial (Plastics, Aircraft Engines, Lighting And Industrial Systems).• International Work Experience: Exposure to European, Asian and Latin businesses and culture; Led diverse and remote teams in India, Mexico, Canada and United States.• Business Integration – Successfully integrated business processes and employee culture of a new acquisition into a Fortune 500 Financial Services Company and led change management processes for a bank acquition.Certifications• Six Sigma: Certified MBB from Bank Of America and Black Belt Certified In GE\'s Highly Regarded Six Sigma Program. • Project Management – Project Management Professional (PMP) Certified. Please contact me at l••••••••@gmail.com

Experience

1. Business Excellence & Transformation Leader

   Synovus

   Jul 2022 — Present · Columbus, GA, US

   Reporting to the Chief of Staff of Synovus Bank; responsible for creating the strategy and execution of one of the top three (3) priorities of the CEO for 20••••23, transformation of the end-to-end Treasury Management Value Chain to streamline and automate processes, implement tools and technology to improve client servicing and satisfaction of Treasury clients.

Education

• RPI Lally School of Management

  Master's degree

• University of Michigan

  Bachelor's Degree, Chemical Engineering

  1992 — 1997

Skills

• Change Management
• Operational Excellence
• Business Process Improvement
• Leadership
• Operational Risk Management
• Business Process
• Customer Relationship Management (Crm)
• Process Excellence
• Lean Six Sigma
• Analysis
• Process Improvement
• Operations Management
• Management
• Program Management
• Team Leadership
• Vendor Management
• Project Management
• Banking
• Financial Services
• Crm