Lisa McCoun

About Lisa McCoun

As an Admissions Manager at Northwell Health, I provide leadership and guidance to my…

Experience

1. Admissions Manager (South Oaks Hospital)

   Northwell Health

   Jun 2022 — Present

   Provides leadership to Admissions team members by communicating and guiding toward achieving department objectives • Oversees the development and implementation of operating policies and procedures and various program components to ensure optimal operational functioning and quality of care • Ensures policies and procedures are up-to-date and concordant with current regulations, organization and Facility policies and quality of care standards • Develops and implements policies and procedures to ensure the optimal operation and quality of care • Selects, develops, manages, and evaluates direct reports • Prioritizes, schedules, designs and monitors work to optimize operational service • Analyzes, recommends, implements and monitors approved work-flow changes • Identifies and ensures the collection and analysis of performance improvement data, and presents findings and analyses • Initiates and monitors performance improvement projects, and presents results in required forums • Reviews scheduling and assignment of patient to optimize patient flow (admissions/discharges), creating a “customer-friendly” environment for patients, their families and related professionals • Coordinates staff schedules, and patient assignments/appointments; completes and submits productivity reports on a monthly basis to hospital administration, maintains databases to support all necessary analyses of program performance and ensures that required documentation is in order • Tracks important operational data including general statistics, referral summaries, and clinician and support staff productivity • Develops and maintains community and hospital contracts to ensure consistent patient flow and patient/referral satisfaction • Works with managed care and/or administration to develop and implement contracts • Meets with community and hospital resources to market program; works with marketing staff to promote program • Develops and maintains an optimal climate for clinical care

Education

• University of Connecticut School of Business

  Bachelor's of Science in Business Management; International Business, International Business; Marketing

  2005 — 2009

• University of Massachusetts Amherst

  Master of Business Administration - MBA, Business Analytics

  2019 — 2021

• University of Connecticut

  Bachelor's, International Business

• University of Connecticut

  Bachelor's of Science, Business Management; International Business

  2005 — 2009

Skills

• Store Management
• Problem Solving
• Microsoft Office
• Outlook
• Social Media
• Team Leadership
• Visual Merchandising
• Microsoft Excel
• Recruiting
• Interviewing
• Innovative Thinking
• Fundraising
• Training
• Fashion
• Social Media Marketing
• Research
• Organizational Development
• Planning
• Leadership Development
• Access
• Time Management
• Innovation
• Creative Problem Solving
• Market Research
• Department Stores
• Event Planning
• Project Planning
• Strategic Planning
• Retail
• Marketing
• Sales
• Microsoft Word
• Administration
• Sales Management
• Marketing Communications
• Powerpoint
• Management
• Marketing Strategy
• Learning
• Event Management