Lisa Neal

U-Operations Manager at T-Mobile

Role
U-operations Manager at T-Mobile
Location
Cedar Rapids, IA, US
LinkedIn followers
500 followers

About Lisa Neal

Experienced enterprise leader with a history of working in the wireless industry. Skilled in leading, change management, customer satisfaction, customer retention, organization development, executing initiatives, reducing costs, and exceptional collaboration. My opinions are my own.

Experience

  1. U-operations Manager

    T-Mobile

    Sep 2000 — Present

Education

  • Mount Mercy University

    Bachelor of Business Administration - BBA, Bachelor Human Resources

    2019 — 2024

  • Kirkwood Community College

    Associate of Arts - AA

Skills

  • Team Leadership
  • Leadership
  • Hiring
  • Team Building
  • Management
  • Leadership Development
  • Call Center
  • Customer Retention
  • Customer Service
  • Vendor Management
  • Call Centers
  • Cross-Functional Team Leadership
  • Cellular Communications
  • Inspiring Leadership
  • Customer Satisfaction
  • Training
  • Call Center Development
  • Emotional Intelligence
  • Wireless
  • Coaching
  • Servant Leadership
  • Customer Experience
  • Telecommunications

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Lisa Neal — U-operations Manager at T-Mobile in Cedar Rapids, IA, US | Unifers