Lisa-Marie Lm Halloran
VP of Customer Care @Dynata
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WORK HISTORY
VP of Customer Care @Dynata
EDUCATION
Stetson University
BBA, Finance
SKILLS
ABOUT LISA-MARIE LM HALLORAN
As a seasoned operations and customer success leader, I have over 20 years of experience delivering exceptional growth and operational excellence in high-velocity tech environments. I specialize in scaling global operations, optimizing customer experience frameworks, and implementing innovative strategies that enhance satisfaction and reduce operational costs. My expertise spans SaaS and technology platforms, and I am passionate about leveraging automation, building high-performing teams, and driving strategic growth initiatives that impact the bottom line.In my current role as SVP of Operations, Account Management & Customer Success, I lead enterprise-wide operations, client success strategies, and community experience initiatives for a high-growth HealthTech startup. I have a proven track record of achieving impressive results, including improving customer retention, reducing operational costs, and optimizing multi-channel support. With a deep understanding of the intersection between customer experience, operational efficiency, and technology, I continuously drive improvement initiatives that transform businesses.Let’s connect and explore how we can collaborate to accelerate growth, drive operational excellence, and create remarkable customer experiences!#CustomerSuccess #OperationsLeadership #SaaS #TechTransformation #GrowthStrategy #CustomerExperience #OperationalExcellence #Leadership #Innovation #Automation #ClientSuccess #BusinessGrowth #StrategicLeadership
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