Lisa Lyman
Operations Manager, Employee Benefits at USI Insurance Services | Focused on Advising Business Leaders on Risk Management & Benefit Plan Design
- Role
- Operations Manager, Employee Benefits at USI Insurance Services
- Location
- Buffalo, NY, US
- LinkedIn followers
- 500 followers
About Lisa Lyman
Rising healthcare costs force employers to choose between budget control and benefits…
Experience
Operations Manager, Employee Benefits
May 2021 — Present · Buffalo, NY, US
Northwest Insurance Services acquired by USI May 2021.Extensive knowledge of employee benefits and healthcare environmentConsultant for large clients to analyze and recommend benefit programs; develop employee benefit strategies and employee communicationsKnowledge of bswift; a major benefit administration systemOversee growing administration department to include premium billing and reconciliation, COBRA and online enrollment of employee benefitsManage several team members to include Account Executives, Benefits Administrators, and other customer service related positions Search and deliver new ideas and resources to clients that will meet their needs and exceed expectations Assist team with client relationships and employee benefits management to maintain high level of customer satisfaction
Education
Buffalo State University
Bachelor of Science (BS), Business Administration
1987 — 1991
Skills
- Cafeteria Plans
- Employee Benefits
- Sales Management
- Administration
- Customer Retention
- Customer Service
- Disability Insurance
- Group Benefits
- Benefits Administration
- Term Life Insurance
- Cobra
- Leadership
- Healthcare
- Flexible Spending Accounts
- Sales
- Customer Satisfaction
- Insurance
- Health Insurance
- Brokers
- Health Savings Accounts
- Health
- Benefits
- Customer Support
- Employee Benefits Design
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