Lisa Kilker

About Lisa Kilker

Technical Business Analyst, AI enthusiast, and professional “there has to be a better way to do this” person. I love working where business meets technology, especially when it involves making work easier, smarter, faster, and a lot less painful for everyone involved.My background spans startups, customer success, QA, and generative AI, so I naturally think about systems from both sides: how they work behind the scenes and how they feel for the humans using them. Give me a messy process, clunky workflow, confused users, or a shiny new AI tool and I am immediately interested.These days, I work as a Technical Business Analyst, where I get to help teams use AI in ways that are actually useful. That means building in Microsoft Copilot, improving workflows, creating internal guides people might actually read, training teams on AI tools, gathering requirements, solving random business puzzles, and helping turn “we should use AI somehow” into real everyday solutions. I genuinely love helping people go from: “I don’t get this AI stuff” to “wait… this can do WHAT?”Bottom line, if there’s a smarter way to do something, I will find it.I also run Teabot.ai, my personal blog where I translate corporate speak, technical speak, and confused-human speak into actual English.Certified in:• Applied Generative AI Specialization (Python)(Purdue University)• Advanced Prompt Engineering (Learn Prompting)• Introduction to Prompt Engineering (Learn Prompting)• Generative AI: Models and Architecture (Python)(Simplilearn)• Essentials of Generative AI, Prompt Engineering & ChatGPT (Python)(Simplilearn)• Introduction to Artificial Intelligence (Python)(Metropolitan Community College)• Introduction to Machine Learning (Python)(Metropolitan Community College)

Experience

1. Technical Business Analyst, Ai

   Kiewit

   Mar 2026 — Present · Omaha, NE, US

   Create AI agents and automated solutions to streamline business processes and improve team efficiency• Help implement AI tools and solutions across the company to enhance everyday workflows and productivity• Build clear guides, tutorials, and internal documentation that make AI tools easy to understand and adopt• Train teams on practical AI use cases, best practices, and hands-on adoption strategies• Partner with stakeholders to identify opportunities where AI can save time, reduce friction, and improve results• Translate business needs into smart technical solutions that teams will actually use• Support change management and build company-wide confidence in emerging AI technologies• Continuously test new AI tools and features to evaluate value and real-world business applications

Education

• Purdue University

  Certificate Program, Applied Generative AI Specialization

• Western Governors University

  Bachelor of Science - BS, Software Development

  2018 — 2022

• Ironhack

  Full Stack Web Development

  2015 — 2015

• American Business & Technology University

  Associate of Arts and Sciences - AAS, Computer Programming and Systems Design

  2016 — 2018

Skills

• Start-Ups
• Marketing
• Management
• Ruby on Rails
• Html
• Css
• Front-End Development
• Web Development
• B2b
• Account Management
• Crm
• Business Management
• Office Management
• Retail
• International Business
• Business Planning
• Sales
• E-Commerce
• Customer Service
• Small Business
• Technical Support
• Microsoft Office
• Social Media Marketing
• Marketing Strategy
• Online Marketing
• Javascript
• Public Relations
• Digital Marketing
• Social Media
• Cascading Style Sheets (Css)
• Diamonds
• Jewelry
• Retail Sales
• Fashion Retail
• Office 365
• Sales Management
• Web Content Writing
• Social Media Blogging
• Marketing Management
• Customer Relationship Management (Crm)