Lisa Spalding
General Manager @Palletways Uk
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WORK HISTORY
General Manager @Palletways Uk
Palletways is Europe’s largest pallet delivery network, delivering up to pallets every day. With over 400 depots strategically positioned across 20 countries, we are unrivalled in our ability to connect your business to both domestic and international markets. We maintain our industry leading satisfaction levels working side by side with our members and using our cutting-edge technology; which provides full traceability, ensuring complete peace of mind and confidence at every step of your pallet’s journey.Owned by Palletways, Palletways Birmingham is your local depot servicing the Midlands area. We take pride in our customer service and with the help of our partner network members, we work hard to ensure your pallets are collected and delivered on time and to the highest standards.
ABOUT LISA SPALDING
I am an experienced operational leader, with 24 years working within the pallet network sector. I specialise in running efficient transport operations and leading and developing teams to deliver market leading performances for our customers.Over the years, I have acquired a great many skills across all aspects of Operations, Warehouse and Fleet Management as well as Finance and Customer Service, working my way from a Business Administration Apprentice through to General Manager. I love working in this industry, I thrive on the pressures and demands that it brings and strive for continual improvement, to proactively improve our customer experience.Feedback from just a couple of our customers below, reflects the value we place in delivering quality service.“The decision to work with Palletways Birmingham has moved us from “using a Transport Company to make our deliveries, to building a Logistics Partnership that is an extension of the quality we aim to provide.”- Richard Berry, Logistics Director – HiB Ltd “Palletways have offered us a bespoke collection service that has enabled us to extend our next day delivery cut of window- as a result we are able to offer a more flexible service to our existing customer base and really differentiate ourselves from competitors. The team are always friendly and ensure that they resolve our queries professionally, but the big win is the peace of mind that comes from working with a team that care as much about our customers as we do.”-Spencer Chantry, Head of Operations- BTC Activewear LtdIf you are looking to for a logistics partner to help grow your business and would like to discuss how we can help, message me for further information.
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