Lisa Drake
Remote Customer Support Advocate | Years of Frontline Troubleshooting & Client Care | MS Office Certified | Service with a 😁 SMILE 😁
- Role
- Spectraforce Technologies Remote at SPECTRAFORCE
- Location
- Knoxville, TN, US
- LinkedIn followers
- 500 followers
About Lisa Drake
Great customer service starts with a smile. With more than a decade of…
Experience
Spectraforce Technologies Remote
Sep 2025 — Present
Education
GREENBELTS ACHIEVEMENTS award
Email Notifications of Completion of Course, Educational Leadership and Administration, General
Austin East High
Diploma, General Business
1980 — 1983
Online Computer Technology
Email Notifications of Completion of Course, Business/Office Automation/Technology/Data Entry
Skills
- Ms Office/Suite I.e. (Ms Project, Powerpoint, Word, Access, Viso, Publisher)
- Remedy Ticketing System
- Exceptionally Well Organized
- Telephone Skills
- Office Automation
- Visio
- Management
- Multi-Line Phones
- Data Entry
- Recruiting
- Superior Work Ethic
- Microsoft Word
- Filing/Records Management
- Database Entry
- Outlook Email
- Process Improvement
- Adobe Acrobat
- Superior Customer Service
- Scanning, Binding, Faxing
- Coaching
- Leadership
- Lotus Notes
- Lotus Smartsuite
- Employee Relations
- Microsoft Office
- Cold Calling
- Front Desk Administration
- Exceptional People Skills
- Editing/Proofreading
- Accounts Payable
- Customer Service
- Payroll
- Ms Project
- Microsoft Excel
- Call Center Experience
- Administrative Assistants
- Temporary Placement
- Teamwork
- Mindtouch
- Spreadsheets Report Management
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