Lisa Don
People Process & Systems Specialist @Vets Now
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WORK HISTORY
People Process & Systems Specialist @Vets Now
System and Process Planning:Defining and coordinating the plan for HR systems and processes in collaboration with stakeholders to ensure they meet business requirements and goals.Requirement Gathering:Collecting and evaluating end-user and business stakeholder requirements to develop comprehensive system updates or changes.Stakeholder Communication:Acting as the primary liaison between business stakeholders, business teams, and external suppliers to facilitate clear and effective updates.Project Management: Overseeing the entire HR product lifecycle, including project and change request management, to ensure timely and successful delivery.Training and Documentation:Providing guidance and process documentation, to ensure users are well-equipped to utilise HR systems effectively.Compliance and Data Management: Ensuring the integrity and security of HR data, managing compliance tasks, and conducting regular system audits.Innovation and Improvement:Continuously seeking opportunities to innovate and improve HR processes and systems, leading to enhanced efficiency and effectiveness.Key Achievements:Successfully managed the implementation and development of key HR system updates and projects.Developed and implemented new processes for efficient HR system management in line with business requirements.Produced and managed the development of reports, metrics, KPIs, and ad hoc reports for the People function and wider business.Awarded for Innovation in the Workplace for developing and implementing HR system and data solutions that significantly improved operational efficiency.
EDUCATION
Carnegie College
CIPD Intermediate, Human Resources Management/Personnel Administration, General
Forrester High School
Standard Grades and Highers
Edinburgh College
PDA Data Science - Women in Data & Digital Innovation
SKILLS
ABOUT LISA DON
Experienced HR System Specialist, I am dedicated to managing and enhancing HR solutions to meet business needs and drive operational efficiency. Proven ability to lead administrative teams and manage HR system related projects.
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