Lisa M. Carpitella

Vice President, Communications Director, Commercial & Investment Bank @JPMorganChase

New York, NY, US

A trusted, strategic communications advisor to senior executives and global businesses across the Commercial & Investment Bank, spanning global employees. Develop, lead and deliver communications and engagement strategies that support brand narrative and internal and external messaging. Amplify executive voice, leadership visibility, and cultural alignment through innovative storytelling and data-driven and impactful solutions. Additional Highlights and Accomplishments: • Lead enterprise-wide communications strategies and delivery reaching 200K+ employees across global organizations. • Serve as trusted communications advisor and partner to C-suite leaders (CIO, CDO, CTO, COO, CMO, CHRO, business CEOs) and Executive Committees on strategy, leadership visibility, and employee engagement. • Shape senior executive voice (for 75+ leaders to date) and enterprise-wide messaging and storytelling. • Expert in change, crisis and transformation communications, guiding leaders and messaging through integrations, org restructurings, cultural evolution, HR-driven and globally-impactful events (pandemic, geopolitical, market-driven). • Known for modernizing communications channels and governance, leveraging AI, cloud based and digital platforms, and analytics to drive impact. analytics to enhance efficiency (+ 40%), personalization, and measurable engagement (+ 30%) and impact. • Direct integrated campaigns across internal, external, digital, live channels to align employees, clients and brand. • Expert in simplifying complex business, HR, and tech priorities into clear, compelling messages that inspire connection and action. • Build and lead high-performing communications teams, oversee budgets, and implement metrics, reporting, and governance frameworks to ensure accountability and results. NOTE: My role has been impacted in recently due to a restructuring and RIF

University of Delaware

Bachelor of Arts