Lisa Ackerman
Consultant @Relocity, Inc.
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WORK HISTORY
Consultant @Relocity, Inc.
EDUCATION
Northwestern University
Bachelor of Science - BS, Combined Communications Studies, Theater, Radio/TV/Film into an integrated studies major
SKILLS
ABOUT LISA ACKERMAN
I’m a seasoned data-driven customer operations leader with experience assisting technology organizations drive growth and deliver standout customer experiences. I specialize in leading global customer success, support, retention, and renewals teams while optimizing processes to scale effectively and deliver real results.I thrive on aligning teams, solving tough challenges, and creating seamless customer journeys that boost loyalty and retention. With a track record of driving revenue growth, improving renewal rates, and reducing churn, I bring a data-driven approach to building high-performing teams and streamlining operations.For me, every challenge is an opportunity to innovate, shape strategy, and deliver exceptional outcomes for both customers and businesses.Customer Success, Retention and Growth | Operational Excellence | Global Staff Development & Leadership | Strategic Customer Management l Cross Functional Collaboration | B2B Technology | Product & Software Lifecycle | Program Development & Management | Metrics Development and Decision-driven Analytics | M&A Integration | Private Equity and Venture Capital.
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