Lisa Whitten
Customer Success Manager - Key Accounts @Dematic
Grand Rapids, MI, US
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+91 *********19
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WORK HISTORY
Sep 2022 — Present
Customer Success Manager - Key Accounts @Dematic
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Grand Rapids, MI, US
Develop, implement, and lead the Customer Success Management Program for the North American Customer Service team. Definition of strategy, process, tools, and team building to increase customer satisfaction and retention. Working closely with the entire organization as \"voice of the customer\" to drive continuous improvement and growth.
ABOUT LISA WHITTEN
Customer Success Manager - Key Accounts
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