Lisa Whitten

Customer Success Manager - Key Accounts

Role: Customer Success Manager - Key Accounts at Dematic
Location: Grand Rapids, MI, US
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

Experience

Customer Success Manager - Key Accounts
Dematic
Sep 2022 — Present · Grand Rapids, MI, US
Develop, implement, and lead the Customer Success Management Program for the North American Customer Service team. Definition of strategy, process, tools, and team building to increase customer satisfaction and retention. Working closely with the entire organization as \"voice of the customer\" to drive continuous improvement and growth.

Contact information

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•••••@dematic.com
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Current company

Dematic

Transportation, Logistics, Supply Chain and Storage · 9.4K employees · Founded 1819 · Atlanta, Georgia, United States

The Mind Behind the Machine Dematic is a trusted partner in intelligent automation for the supply chain, helping organizations design, build, and evolve solutions that perform in the real world. Your operation in mind. Always. We design solutions that think ahead, supporting better decisions across manufacturing, warehousing, and distribution. Every solution integrates automation, intelligent software, and lifecycle services — engineered through an outcome-led approach shaped by decades of operational experience. We don’t start with technology. We start with understanding your business, your data, and the outcomes you depend on. The result: Supply chain solutions that adapt, perform, and deliver value over time. Headquartered in Atlanta, Dematic is a member of KION, The Supply Chain Solutions Company. * * * Discover the thinking behind modern supply chains: www.dematic.com * * * Privacy policy: http://www.dematic.com/en/legal/privacy-policy/

dematic.com

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