Lisa Tritz
Senior Account Executive: Global Account Management, Customer Success Management, E-Commerce Solutions
- Role
- Supervisor - Tax Practitioner Call Center at Comptroller Of Maryland
- Location
- Pasadena, MD, US
- LinkedIn followers
- 500 followers
About Lisa Tritz
I am a goal-driven and accomplished senior account executive with a proven track record in enterprise-level consultative sales, client-facing account management, marketing, business development, revenue generation, and account retention with expertise in the ecommerce/FinTech industry. As a skilled relationship builder and effective negotiator, I develop trust and loyalty among potential and existing clients to consistently drive sales, increase customer retention, exceed set targets, and maximize profitability. I am regarded as a dynamic team member and inspiring leader who consistently strives to surpass set goals while motivating others to excel personally and professionally, optimize performance and advance organizational goals.
Experience
Supervisor - Tax Practitioner Call Center
Jun 2025 — Present · Annapolis, MD, US
At the Comptroller of Maryland, I supervised a dedicated team in the Tax Practitioner Call Center, where I prioritized performance metrics and quality assurance. My efforts in staff training on current tax regulations empowered my team to effectively address complex inquiries. This commitment not only improved response times but also significantly enhanced customer satisfaction levels.
Education
Anne Arundel Community College
Assosiates Degree, General Studies
University of Maryland Global Campus
Bachelor of Science (B.S.), Business Management
2015 — 2019
Skills
- Credit Cards
- Electronic Payments
- Strategic Partnerships
- Debit Cards
- Leadership
- Customer Acquisition
- Customer Experience
- Marketing
- Mobile Commerce
- Selling
- Acquiring
- Strategic Planning
- Product Development
- Payment Systems
- Solution Selling
- Problem Solving
- E-Payments
- Payments
- Merchant Services
- Mentoring
- Call Centers
- Business Development
- Management
- Crm
- Analytics
- Payment Gateways
- Sales
- Customer Satisfaction
- Training
- Strategy
- E-Commerce
- Mobile Payments
- Relationship Management
- Project Management
- Salesforce.com
- Payment Card Processing
- Product Management
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