Lisa Torrisi

About Lisa Torrisi

Driven by Purpose. Grounded in People.With 27 years of global Human Resources leadership, I bring a proven track record of transforming service delivery through forward-thinking technology, strategic vendor partnerships, and a relentless focus on the employee experience.As an accomplished HR Service Delivery Leader, I specialize in- Employee Experience and Engagement - HR Generalist Functions- HR Business Partnership- HRIS StrategyThroughout my career, I’ve designed and scaled HR capabilities that support evolving business needs—ensuring every process reflects both organizational goals and human impact. Highlights from my Journey:•Global SAP HCM Implementation: Led the successful implementation of SAP HCM (Personnel Administration & Org Management), harmonizing global HR operations.• Technical Analysis & Data Center Success: Delivered a comprehensive mix key functional and and technical insight within HR Service Centers while opening and leading operations across the globe.• Vendor Leadership & Client Services: Directed North American client services and forged strategic vendor relationships such as Thomas and Company and HireRight • Onboarding Excellence with Taleo and SuccessFactors ATS: Oversaw post-offer onboarding in North America and spearheaded global evaluations for scalability and efficiency.• Salesforce Migration Leadership: Drove a multi-faceted transition to Salesforce, enhancing onboarding workflows, vendor integration, and the employee portal experience.• Global Strategy & Continuous Improvement: Committed to identifying enterprise-wide HR solutions that meet the moment—and build for the future.I have a deep desire to improve outcomes for employees and the business through intentional, tech-enabled HR solutions. I believe in more than just operational excellence—it’s about enhancing the way people experience their lives at work and beyond. I lead with empathy, act with precision, and believe in building systems that bring clarity, connection, and even joy to the everyday moments that matter.

Experience

1. Director, Global HR Service Delivery

   Newell Brands

   Mar 2025 — Present · Freeport, IL, US

Education

• Rockford Business College

  Travel/Tourism Certification, Travel/Tourism

  1994 — 1995

• Highland Community College, Illinois

  Elementary Education and Teaching

  1991 — 1993

Skills

• Applicant Tracking Systems
• Employee Engagement
• Interviews
• Personnel Management
• Hris
• HR Policies
• Employee Relations
• Customer Service
• Management
• Process Improvement
• International HR
• Taleo
• Organizational Development
• Training
• Business Process Improvement
• Human Resources
• Labor Relations
• Performance Management
• Recruiting
• Fmla
• Instructor-Led Training
• Leadership
• Talent Acquisition
• Training Delivery
• Workforce Planning
• Sourcing
• Human Resources Information Systems (Hris)
• Onboarding
• Talent Management
• Sap HR