Lisa Stowe
Inside Sales Representative
- Role
- Customer Service Representative at SFC KOENIG
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Lisa Stowe
I have over 27 years of experience working in Customer Service, providing exceptional…
Experience
Customer Service Representative
Nov 2016 — Present · North Haven, CT, US
Resolve 100 % of customer complaints by listening to their issues, engaging them in collaborative discussion and finding ways to resolve the issues to their satisfaction- Confirm and verify accuracy of the customer order and advise shipping method - Research various technical aspects of the customer request - Reduce Customer Credits related to service, measured by the quarterly credit report- Continue to investigate product benefit to best serve distributors
Education
Southern Connecticut State University
Bachelors of Science, Corporate Video
1983 — 1987
Southern Connecticut State University
Bachelor of Science (B.S.)
1984 — 1987
Skills
- Cross-Functional Team Leadership
- Direct Sales
- Product Marketing
- Manufacturing
- Microsoft Excel
- Automation
- Business Process Improvement
- Business Development
- Electronics
- New Business Development
- Solution Selling
- Account Management
- Process Automation
- Product Development
- Process Control
- Sales Operations
- Customer Service
- Process Improvement
- Engineering
- Microsoft Office
- Sales
- Sales Management
- Key Account Management
- Troubleshooting
- Six Sigma
- Inside Sales
- Competitive Analysis
- Management
- Team Building
- Product Management
- Project Management
- Scada
- Able to Work by Myself to Get the Task Complete
- Leadership
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