Lisa Spencer-Jackson

Head of Technology Operations @The Very Group

Liverpool, GB
MOBILE NUMBERS
+91 *********19

Signup · Get unlimited contacts

WORK HISTORY

Jun 2025 — Present

Head of Technology Operations @The Very Group

View department →

Liverpool, GB

Head of technology operations, responsibility of the Service Lifecycle Manager’s and Availability Team ensuring all ITIL principles aligned to in ensuring service as well as Tech Partner/Supplier management, Tech financial management, Colleague tech support, the Infrastructure & Comms team and HR & Finance Systems. Tech portfolio management and responsibility delivery all initiatives aligning to us.

EDUCATION

N/A

Birkenhead Sixth Form College

A level French, Business Studies and General Studies

N/A

The University of Manchester

BA honours, French and Leisure Studies

SKILLS

ItilVendor ManagementProject PlanningProject DeliveryIT Service ManagementSupplier ManagementService ManagementIT OperationsContract ManagementService DeliverySlaIncident ManagementIT GovernanceOutsourcingIT OutsourcingIT ManagementInfrastructureService DeskProblem ManagementSoftware Project ManagementRelease ManagementGovernanceService ImprovementRequirements GatheringRequirements AnalysisChange ManagementInformation TechnologyGlobal DeliveryProcess ImprovementTeam LeadershipManagementPrince2Project Portfolio ManagementStakeholder ManagementMs ProjectCloud ComputingVisioActive DirectoryData MigrationUser Acceptance Testing

ABOUT LISA SPENCER-JACKSON

Head of technology operations, responsibility of the Service Lifecycle Manager’s and Availability Team ensuring all ITIL principles aligned to in ensuring service as well as Tech Partner/Supplier management, Tech financial management, Colleague tech support, the Infrastructure & Comms team and HR & Finance Systems. Tech portfolio management and responsibility delivery all initiatives aligning to us.Passionate and dedicated about developing people into high performing team members and delivering.

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Lisa Spencer-Jackson — Head of Technology Operations at The Very Group in Liverpool, GB | Unifers