Lisa Shivers
IT Manager - Digital Guest Experience and Epic Access Teams @Kettering Health
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WORK HISTORY
IT Manager - Digital Guest Experience and Epic Access Teams @Kettering Health
Kettering, OH, US
Managing a team of awesome individuals who support the following products at Kettering Health and affiliates: Epic Patient Portal, SMS Messaging, Telehealth, WordPress, Epic Registration/Scheduling modules (Prelude, Grand Central, Cadence, Patient Flow, Real Time Eligibility [RTE] for medical insurance), Referrals, Epic Welcome Kiosks, and others.
EDUCATION
Sinclair Community College
Associate's Degree, Business Administration and Management, General
SeminarsWorld, Orlando
Project and Portfolio Management
Vandalia-Butler
High School
The Advisory Board
Business Administration and Management, General
Univerity of Dayton Center for Leadership
Project Leadership
SeminarsWorld, San Diego CA
Strategic Planning for Project Management Office
Wright State University
BS, Finance
ABOUT LISA SHIVERS
Experienced Project Management Office (PMO) Leader serving in the Healthcare Information Technology industry for Operational Excellence. Skilled in management, leadership, relationship building, mentorship, coaching, Project Portfolio Management, PMO practices and governance to bring value to the organization and its people. Proven successes with building business cases, performing business analysis, roadmaps, communication with executives, risk and benefits identification, and leading process improvement initiatives using Lean methodologies.
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