Lisa Rivera

Dealer Client Experience Manager at Origence

Role
Dealer Client Experience Manager Previous Area Manager at Origence
Location
Las Vegas, NV, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Lisa Rivera

Results-oriented passionate professional with over 29 years experience successfully…

Experience

  1. Dealer Client Experience Manager Previous Area Manager

    Origence

    May 2016 — Present · Las Vegas, NV, US

    Sell to potential and existing Dealers and Credit Unions to develop new business and increase or retain existing business. Identify and contract clients in assigned area. Promote the CUDL brand and all related products. Encourage a strong working relationship between both Credit Union and Dealer clientele. Presents, identifies, and supports all CUDL products. Creates complete dealer network within assigned area according to business plans and objectives. Consult with established Credit Unions regarding underwriting, pricing and credit scoring strategies. Provides CUDL system support for Credit Unions. Initiates, conducts and ensures success of all Credit Union training, education and roundtable sessions. Conducts review of new system enhancements or products to Credit Unions. Initiate implementation meetings with Credit Unions. Provides feedback and makes recommendations to Credit Unions based on industry data and best practices. Consult with established Dealers and Credit Unions regarding the CUDL AutoSMART and Auto Buying programs. Works with Fleet, Marketing, Finance, Internet, Lending, and IT client staff to ensure auto related marketing activities are understood and completed on a regular basis.Responsible for achieving business plan goals. Manages dealer and credit union database, credit union, and dealer call reports and other related record as outlined by management. Updates applicable sales reporting system a minimum of twice per week. Monitors and reports on relative market trends. Represent CUDC at conferences, chapter meetings, mixers, and other events to build relationships with clients. Work to foster and enhance teamwork within the organization. Provide the highest quality products and services to each other and our clients. Consistently promotes and models the culture and values of CUDC.

Education

  • Western Wyoming Community College

    Business

  • Kennedy-Western University

    Business Administration

    2007

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Lisa Rivera — Dealer Client Experience Manager Previous Area Manager at Origence in Las Vegas, NV, US | Unifers