Lisa Reller

About Lisa Reller

As a compassionate and highly present leader, I thrive off connecting individual strengths and interests with business opportunities. I\'ve done my best work when my strengths are leveraged to benefit the business. I\'m thankful for the opportunities I\'ve had to grow as a leader and a human being and have a strong desire to provide this for others. Delivering on business opportunities \"together\" is a big part of how I function every day. I believe in and am invested in the power of collective thought leadership. Strengths • People leader for 20+ years - Experienced in creating high performance teams who are focused on outcomes. • Proven ability to deliver business results such as customer satisfaction, cycle time, cost savings, org health and developing and delivering capabilities. • Demonstrated ability to partner with peers, clients, partners and customers. • Proven ability to lead change; new technology implementation, acquisitions, upsizing, downsizing and process. • Experience with turn around business, stabilizing/improving business and new business in advertising, publishing and technology industries. • Experience in leading a breadth initiative (Last Mile Excellence) with recent role.

Experience

1. Director

   Microsoft

   Feb 2019 — Present

   Lead a team who manage a portfolio of projects who deliver innovative solutions to enable improved customer experience. Through partnerships, we ensure our field roles are set up for success with modern processes and systems that enable them to provide world class service for our customers.

Education

• Hudson Institute for Coaching

  Certification to Coach, Coaching

  2017 — 2017

• Central Washington University

  Bachelor's degree, Advertising with Mass Communications Minor

  1981 — 1986