Lisa Proffer
Consultant at AustinCSI
- Role
- Consultant at Austincsi, A Cognizant Company
- Location
- Carrollton, TX, US
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
About Lisa Proffer
Highly-recognized industry professional driving Service Management operations, Network…
Experience
Consultant
Austincsi, A Cognizant Company
Aug 2021 — Present · Plano, TX, US
Skills
- Cdma
- Wireless
- Technical Support
- IT Infrastructure Operations
- Cross-Functional Team Leadership
- Customer Experience
- Cloud Computing
- Customer Service
- Incident Management
- Process Improvement
- Voice Over Ip (Voip)
- Program Management
- Wireless Technologies
- Coaching & Mentoring
- IT Service Management
- Change Management
- Call Centers
- Knowledge Management
- Troubleshooting
- Vendor Management
- Voip
- Data Center
- Leadership
- Integration
- Business Process Improvement
- Telecommunications
- Major Incident Management
- Performance Metrics
- Disaster Recovery
- Enterprise Software
- Management
- Team Leadership
- Project Management
- Sdlc
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