Lisa Pippins
Analyst, End User Support Services @CVS Health
Wilkes-Barre, PA, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Feb 2022 — Present
Analyst, End User Support Services @CVS Health
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Provide customer friendly and professional support and operate independent technician. Support Dell desktops and laptops hardware break/fix and Deskside Software Support Provide peregrine tickets with Service Now ticketing systems Manage servers and system check through RDP Support printers (Kyocera, Zebra) by replacing parts, also report services for repairs. Support machines by imaging, configuring and deploying
SKILLS
VpnPrinter SupportWindows 8.1LaptopsMicrosoft OfficeTcp/IpOperating SystemsComputer HardwareMicrosoft ExchangeVmwareCitrixPrintersTestingNetwork+BlackberryAntivirusMigration ProjectsBmc RemedyHpXpSoftware DocumentationHelp Desk SupportSystem DeploymentCustomer RelationsInformation TechnologyHardwareWindowsSystem MigrationDell ComputersRoutersDesktop ComputersCustomer ServiceWindows 7Windows XpRemote DesktopWindows VistaNetworkingProblem SolvingSoftware InstallationActive Directory
ABOUT LISA PIPPINS
Applying my technical skills and experience, while being afforded the opportunity for an…
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