Lisa Muthreich
Director, Global Service Delivery at Concentrix
- Role
- Service Delivery Director at Concentrix
- Location
- Salt Lake City, UT, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Lisa Muthreich
Experienced Senior Operations And program Manager with a demonstrated history of working in the automotive, mobile, and financial services industries. Strong operations professional. Skilled in Talent Management, Operations Management, Customer Service, Coaching, and Customer Satisfaction.
Experience
Service Delivery Director
Feb 2025 — Present
Education
Utah Valley University
Fire Science/Fire-fighting
2001 — 2003
Skills
- Leadership
- Performance Management
- Employee Training
- Recruiting
- Interviews
- Coaching
- Contact Centers
- Call Centers
- Time Management
- Team Building
- Management
- Vendor Management
- Team Leadership
- Transition Management
- Workforce Management
- Operations Management
- Process Improvement
- Customer Retention
- Customer Service
- Customer Satisfaction
- Training
- Business Process Improvement
- Talent Management
- Customer Experience
- Team Management
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