Lisa Metzger

Operations Assistant/Compliance Coordinator

Role
Operations Assistant Compliance Coordinator at La Jolla Group
Location
San Clemente, CA, US
LinkedIn followers
500 followers

Experience

  1. Operations Assistant Compliance Coordinator

    La Jolla Group

    Oct 2010 — Present · irvine, CA, US

    Communicate with all sales representatives in assigned territories on a daily basis to ensure orders are being submitted accurately Coordinate between sourcing and production departments to meet product arrival deadlinesElectronically process EDI confirming styles, gross profit margins, and shippings windows are correctEnsure all orders are accounted for and ship within the shipping windowGenerate daily reports to ensure accurate shipping and confident communication between the allocation department, sales representatives, and company accountsIdentify new account opportunities for potential customersIssue product return authorizations, and shipping call tagsMaintain order file managementMonitor all accounts with specific requirementsProvide coverage for other sales support specialist’s territories while out of the officeProvide procedure updates for all Compliance RequirementsPerform presentations for industry related marketing and advertising eventsResolve account inquiries and complaints regarding orders and shipping concernsReview all shortage claims with the Credit and Warehouse departmentServe as the direct liaison between sales representatives and sales management Set up all new accounts and new vendor agreementsWork closely with our Legal Department for review and approval of documentation

Education

  • University of North Carolina at Wilmington

    Bachelor of Science

  • Concord Career College

    Licensed Vocational Nurse

    2006 — 2007

  • Coastal Carolina Community College

    Business Administration and Management, General

    2002 — 2003

Skills

  • Marketing
  • Public Relations
  • Retail
  • Training
  • Event Planning
  • Management
  • Sales Operations
  • Fashion Design
  • Inventory Management
  • Recruiting
  • Trade Shows
  • Time Management
  • E-Commerce
  • Sales
  • Operations Management
  • Direct Sales
  • Employee Relations
  • Event Management
  • Team Leadership
  • Microsoft Excel
  • Sales Management
  • Merchandising
  • Purchasing
  • Microsoft Office
  • Visual Merchandising
  • Account Management
  • Inventory Control
  • New Business Development
  • Apparel
  • Fashion
  • Team Building
  • Footwear
  • Microsoft Word
  • Customer Service

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