Lisa Mercurio

About Lisa Mercurio

Strategic retail leader with long term solutions and short term action to achieve results. Committed to training and mentoring to develop skills in others to improve business performance, reduce turnover and present the best version of the brand to customers through empowered and happy employees. Completely devoted to superior guest service and building company culture.In possession of skills that have been honed from a variety of experiences but operating with the energy and spirit of someone new to the workforce. I bring this knowledge to an industry about which I am still passionate and still love to find innovative solutions and generate ideas that build brands.I am very lucky to have had the opportunity to be in retail operations, to be on the wholesale side of the business, to project manage the launch of a retail chain, to shape another retail venture, to be a retail consultant, to be a retail buyer, to design brand strategy and promotions as well as to work in theme parks which is the most energizing form of retail with an amazing level of service. All of this has combined to create a unique retailer who can launch, operate, analyze, and improve performance in retail environments. In an industry where we tend to specialize and remain in one area of the business, I have worked hard to become educated and skilled in all facets of the industry.

Experience

1. Business Manager

   Doodle Bugs! Children's Learning Academy

   Jan 2020 — Present

Education

• Shawnee State University

  BS

• University of Arizona

  MBA

Skills

• Leadership
• Retail
• Nonprofits
• Budgets
• Team Leadership
• Merchandising
• Budgeting
• Team Building
• Management
• Sales Management
• Inventory Management
• Sales Operations
• Project Management
• Customer Service
• Microsoft Office
• Sales
• Marketing
• Strategic Planning
• Training
• Forecasting