Lisa M. Keller

About Lisa M. Keller

Insurance professional with underwriting expertise in casualty, umbrella, excess, professional liability, inland marine, and healthcare lines. I have worked with a variety of clients and brokers with different needs and expectations.Currently, I am part of a team that manages and underwrites a book of lead umbrella and mid-excess policies for national account risks with revenues of $1Billion or greater at AIG. I am highly experienced in a wide range of business classes, policy forms, endorsements, retention options, complexities as well as knowledgeable in emerging issues, loss trends, and very adaptable to change and new technology.My mission is to deliver quality service, competitive pricing, and innovative coverage to my clients and brokers by really listening to them and paying attention to their needs & concerns, while maintaining profitability and compliance for my company.

Experience

1. Excess Casualty National Accounts

   AIG

   Nov 2013 — Present · New York, NY, US

   Part of a Team that manages & underwrites a $300M+ book of Lead Umbrella & Mid-Excess policies for National Account risks with revenues of $1 Billion or greater and which require a high level of analysis/expertise and custom solutions.• Level 2 Underwriting Authority (management level) for Desk Underwriting duties in addition being a Referral Underwriter for a staff of 13.• Highly experienced in a variety of business classes: Product Manufacturers, Service Industries, Real Estate, Financial Institutions, Auto Dealerships, Construction, Railroad, Retail, Restaurants, etc, as well as various policy forms, endorsements, and retention options.• Knowledgeable and well-versed in emerging issues such as PFAS, Benzene, & Formaldehyde, etc. as well as current Cat Loss Trends.• Perform monthly Audits on division files as part of a Peer Audit Review process to analyze, grade, and review peer underwriter file quality.• Successful in meeting all Underwriting Goals with a Personal 100% Pass rate on all File Audit Reviews and a 97% Renewal Retention.• Highly Detailed, Organized, and Analytical Underwriter that can easily interact both internally & externally to achieve positive results.• Maintain and Develop Broker/Client Relationships through Marketing efforts and by representing Excess Casualty for presentations/meetings.• Projects: Test Team Member for various Actuarial & Underwriting software models, Train /Provide guidance for junior staff, Team Member on a project to develop underwriting standards for Mid-Excess business, Developed a new Risk Analysis Template for underwriting staff, and being an overall major contributor /’go to’ person for any projects/help needed in the department as needed.

Education

• Fox School of Business at Temple University

  Bachelor of Business Administration (BBA)

Skills

• Brokers
• Excess
• Casualty Insurance
• Risk Management
• Insurance
• Underwriting
• Rating
• Working with Brokers
• Umbrella Insurance
• Analysis
• Quick Thinker
• Marketing
• Sales
• Liability
• Reinsurance
• Professional Liability
• Casualty
• Analytical Skills
• Creativity
• General Insurance
• Commercial Insurance
• Property & Casualty Insurance