Lisa Livingston

Experience

1. World Wide Grocery Retail Infrastructure Services Leader

   Amazon

   Jan 2025 — Present · Austin, TX, US

   Led enterprise-wide POS infrastructure and automation initiatives supporting 500+ stores while managing a team of 15 engineers. Exemplifies a player-coach leadership style, maintaining deep technical involvement while building and empowering teams. Key responsibilities and achievements include:Leadership & Team Development• Built and led winning teams through: o Maintaining strategic oversight while providing hands-on technical guidanceo Empowering individuals to own their deliverables while ensuring accountabilityo Identifying and removing obstacles to team successo Creating clear lines of ownership while filling critical gaps as neededo Balancing high-level strategy with detailed execution supportStrategic Technical Initiatives• Spearheaded major technical initiatives: o Leading implementation of enterprise automation platform reducing environment build time by 70%o Managing AWS migration of HQ systemso Implementing SQL optimization reducing licensing costsSecurity Infrastructure• Enhanced security infrastructure: o Implemented zero-trust architecture across retail networko Led transition to enhanced payment infrastructureo Established comprehensive device security assessment programOperational Excellence• Improved operational efficiency: o Developed automation pipeline for point of sale releaseso Created standardized scanner/scale configuration processo Led E2E Lab relocation and modernizationo Implemented advanced monitoring solutions

Education

• University of Phoenix

  Bachelor of Science (BS)

  2004 — 2007

• Strayer University

  Master of Business Administration (M.B.A.)

  2009 — 2012

• Strayer University

  Master of Science (M.S.)

  2013 — 2016

Skills

• Windows
• Vmware
• Server Architecture
• System Administration
• Dns
• Microsoft Technologies
• Sharepoint
• Service Delivery
• Windows 7
• Powershell
• Technical Support
• Visual Studio
• Business Analysis
• Active Directory
• Information Technology
• Windows Server
• Hardware
• Cloud Computing
• Scom
• Group Policy
• Microsoft Exchange
• Tcp/Ip
• Cluster
• Networking
• Security
• Enterprise Software
• Enterprise Architecture
• Data Center
• Iis
• Network Security
• Dhcp
• Microsoft Products
• Microsoft Sql Server
• System Deployment
• Servers
• Itil
• Citrix
• Sccm
• Active Dod Secret Clearance
• Virtualization