Lisa Leblanc-Trudeau
- Role
- Senior Manager, Customer to Cash, Global Process Steward at Boston Scientific
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
Experience
Senior Manager, Customer to Cash, Global Process Steward
Apr 2021 — Present · Boston, MA, US
Subject matter expert responsible for supporting the design of the global customer to cash optimization strategy and alignment. Focused on the process, technology, and coordination of pre and post (S4Hana) deployment activities to drive standardization and optimization across the organization. Identifying areas for standardization, process optimization and implementation. Partner with Magellan/ IT teams withing the organization and key stakeholders in Billing, Credit, Collections, Cash Application and cross-functional organizations in the Sales, Divisions, Customer Service and Contracts teams to understand issues and implement best in class solutions while improving the customer experience.
Education
Northeastern University
Leadership Certificate, Business Management
2006 — 2006
Southern New Hampshire University
Master of Business Administration - MBA, Business Administration, Leadership and Operations, 4.0
2018 — 2021
Northeastern University
Bachelor's degree, Business Administration and Management, General
1998 — 2003
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