Lisa Miller

About Lisa Miller

Success is achieved when you have the right people on the right team, doing the right things. Through improving service and gaining efficiency you will consistently exceed expectations of project stakeholders.EXECUTIVE SUMMARYI am a program leader specializing in large SaaS and ERP transformation programs. The foundation of my technical career was built as a software engineer and grew into leading complex global programs across product engineering, marketing, GTM, and professional services organizations. My work focuses on helping organizations successfully deliver modernization initiatives—including multi-year ERP implementations, SaaS platform migrations, and enterprise transformations using various SDLC, Waterfall, Hybrid, and Agile methodologies. I’ve led $15–20M cross-functional programs, coordinating 50+ global consultants and multiple workstreams while partnering directly with executive leadership to ensure delivery, budgetary, and client success. I lead internal collaboration efforts, mentor program managers, and help improve delivery maturity and governance. I pride myself on making quality connections and delivering a superior client experience from onboarding through project launch. I am a motivated, competitive achiever who leads with self-confidence, patience, and kindness. CAREER HIGHLIGHTS•Simultaneously directed 3 transformation programs of $15M+, coordinating 50+ engineers and consultants.•Stabilized and delivered a four-year,$20M ERP modernization program leading to client success.•Led the first North American deployment of Unit4 Student Management, establishing a new delivery model.•Provided executive governance and reporting across multi-workstream ERP transformation programs.•Former software engineer with hands-on experience in C#, C++, Visual Basic, XML, SQL, and HTML.Certified Project Management Professional (PMP) and Microsoft Certified Solutions Designer (MCSD). M.B.A with magna cum laude designation.

Experience

1. Principal Program Project Manager

   Ellucian

   Jan 2026 — Present

   Own delivery of the first Ellucian go‑live program for Anthology Student, Finance, HR, and CRM solutions.• Promoted to Team Lead and served as Delivery Director, driving best practices and process improvement.• Serve as executive delivery partner to client and internal stakeholders, navigating complex environments.• Mentor program and project managers, fostering a culture of inclusivity, accountability, and improvement.• Coordinate cross-functional teams across product, engineering, and sales spanning America, Europe, and Asia.

Education

• Clarke University

  Master’s Degree, Masters of Organizational Leadership

  2014 — 2018

• University of Wisconsin-Stout

  BA, Retail Merchandising and Management

  1988 — 1991

• Vatterott College

  Technical Degree, Computer Programming

  1997 — 1998

• Clarke University

  MBA, Business

  2004 — 2010

Skills

• Process Improvement
• Management
• Project Portfolio Management
• Business Process Improvement
• Software as a Service (Saas)
• Business Development
• Strategic Planning
• Project Management
• Business Analysis
• Pmo
• Pmp
• Leadership
• Saas
• Customer Relationship Management (Crm)
• Agile Project Management
• Cross-Functional Team Leadership
• Training
• Sdlc
• Program Management
• Software Project Management
• Crm