Lisa Kretzman

About Lisa Kretzman

Dedicated and technically skilled business professional with a versatile administrative support skill set. Experience developed as IT support with PC installations, AD and Exchange Email administration, AirWatch administrator, telecommunications administrator, secretary, administrative assistant and accounting clerk.Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency and the bottom line.Earned a reputation for maintaining a positive attitude and producing high-quality work.

Experience

1. Telecomm Administrator IT Support

   Boscov's Department Store, LLC

   Mar 2001 — Present

   Process and coordinate installation and upgrades of phone lines, T1 and MPLS circuits.Program phones and voicemail using Siemens and NEC phone systems. Administrator of AD and Exchange Email accounts.AirWatch Administrator.Authorizing Agent for cell phone accounts.Program and deploy RF phones.Install PC\'s and printers.Process and keep records of telecom invoices.Create and analyze department budgets.

Skills

• Teamwork
• Retail
• Bookkeeping /Budgetary Reports
• Teambuilding
• Microsoft Word
• Purchasing
• Team Leadership
• Process Improvement
• Account Management
• Outlook
• Merchandising
• Active Directory
• Budgets
• Expenses
• Staff Development & Training
• Programming Siemens Phone Systems
• Leadership
• Spreadsheet & Database Creation
• Expense Reduction
• Report & Document Preparation
• Office Management
• Trend Analysis
• Profit
• Microsoft Exchange
• Policies & Procedures Manuals
• Accounts Payable/Receivable
• Customer Service
• Training
• Data Entry
• Negotiation
• Meeting & Event Planning
• Inventory Management
• Inventory Control
• Management
• Team Building
• Records Management
• Access
• Project Management
• System Administration
• Troubleshooting