Lisa Kimbrough

Customer Success Leader | Salesforce Strategy Leader | GTM Systems & Automation Expert | 5x Salesforce Certified| Triple Star Ranger

Role
Customer Success Manager at Salesforce
Location
Seattle, WA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Lisa Kimbrough

I am a dynamic Operations and Technology Leader with 20+ years of experience driving revenue operations, GTM systems strategy, and enterprise-scale transformation. My career has been built at the intersection of technology, process optimization, and business growth — with a track record of scaling Salesforce and GTM infrastructures that enable organizations to operate smarter, faster, and with greater impact.At Corpay, I led the full Sales, Marketing, and Revenue technology stack, overseeing strategy, vendor management, automation, and CRM governance. I’ve successfully delivered enterprise-wide programs, from re-architecting Salesforce for users across multiple orgs, to building high-performing teams spanning business systems, analytics, and data engineering. My focus is always on aligning people, processes, and platforms to accelerate growth, improve forecasting, and drive operational excellence.I thrive on building scalable frameworks, leading change with empathy, and empowering cross-functional teams to deliver results. With deep expertise in Salesforce strategy, GTM tech stack leadership, and revenue automation, I’m passionate about enabling organizations to transform complexity into clarity — and vision into execution.Outside of core responsibilities, I am committed to advancing equity and leadership development. I founded Corpay’s PRIDE ERG, created Fleetcor’s mentorship program (now 400+ participants strong), and am a founding member of Advancing Women in Nashville (AWIN).

Experience

  1. Customer Success Manager

    Salesforce

    Jan 2026 — Present · Seattle, WA, US

Education

  • Harvard Business School Online

    Leading Change and Organizational Renewal

  • Trinity University

    Bachelor of Arts (B.A.), Art History

    2001 — 2003

  • The George Washington University

    MA, Art History

    2005 — 2006

  • University of South Carolina

    BA, Art History

    2003 — 2005

Skills

  • Online Marketing
  • Strategic Planning
  • B2b
  • Social Media Marketing
  • Crisis Communications
  • Key Account Management
  • Training
  • New Business Development
  • Advertising
  • Negotiation
  • Marketing Management
  • Email Marketing
  • Business Development
  • Marketing Strategy
  • Direct Sales
  • Lead Generation
  • Research
  • Contract Negotiation
  • Pricing
  • Analytics
  • Strategy
  • E-Commerce
  • Sales Management
  • Brand Development
  • Team Building
  • Business Planning
  • Operations Management
  • SEO
  • Crm
  • Budgets
  • Microsoft Office
  • Sales
  • Sales Presentations
  • Customer Service
  • Marketing Communications

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Lisa Kimbrough — Customer Success Manager at Salesforce in Seattle, WA, US | Unifers