Lisa Kerns

About Lisa Kerns

Store Development professional with broad retail real estate, construction and leadership experience; known for thriving and leading in high growth, dynamic and ambiguous settings.Core competencies include: Creating real estate portfolio strategies Leading regional and national retail development Facilitating cross functional groups to achieve goals and solve problems Building high performance teams Developing concept innovations under aggressive timelines and budgets Creating processes, tools and training to support store development

Experience

1. Director, Global Planning & Business Integration

   Starbucks

   Nov 2020 — Present

   Lead strategy and execution of communication, change management, and learning and development functions for Global Growth & Development/Store Development organization. Lead the planning, execution and delivery of major, business unit wide initiatives. Collaborate to define relevant business requirements and solutions and gain alignment of key cross-functional stakeholders. Identify problems to be solved to unlock business capabilities and champion change leadership. Lead program deployment including global rhythm of the business activities, team leadership, business readiness, change management, training, and communications. Accountable for successful implementation and end-user adoption. Drive the engagement, development and performance of team members.

Education

• Montana State University-Bozeman

  Bachelor of Science (B.S.), Economics

  1982 — 1986

Skills

• New Store Development
• Multi-Unit
• Customer Service
• Project Management
• Profit
• Vendor Management
• Microsoft Office
• Leadership
• Project Planning
• Leadership Development
• Cross-Functional Team Leadership
• Retail
• Strategic Planning
• Team Leadership
• Customer Satisfaction
• Training
• Management
• Team Building