Lisa Kelly

About Lisa Kelly

Community driven professional bringing exceptional communication and relationship building abilities. Focused on supporting and building a strong sense of community with fun and creative events. Offers excellent business knowledge and office management expertise. Effortlessly oversee maintenance, office administration, and day-to-day operations. Skilled at building long-lasting relationships with members and vendors to support long term property success.

Experience

1. Workplace Solution Manager

   Mrp Realty

   Mar 2021 — Present · Bethesda, MD, US

   Managed two new coworking office locations in Washington, DC and Bethesda, MD. and created new processes for the transition-Communicated clearly with members regarding the changes happening throughout the company transition and re-brand-Coordinated a weekly schedule efficiently between the two locations to ensure that each space was operating properly-Provided location visibility by sending weekly and monthly reports to building ownership-Utilized HubSpot to coordinate leads through the lead pipeline and managed active member accounts-Onboarded members onto the newly launched membership app and provided support-Trained new hires on the processes for the HupSpot pipeline for new and current members-Created and sent all member license agreements that outline their membership-Setup clients and sent invoices in Bill.com for both locations-Created vendor and member accounts in AVID for invoice processing-Established strong relationships with vendors in regards to IT support, construction, and monthly supplies ordering-Increased occupancy at both locations to 40% within the first year of taking over the locations.

Education

• Cabrini University

  Bachelor of Arts - BA, Psychology

  2017 — 2019

• Shippensburg University of Pennsylvania

  Kinesiology and Exercise Science

  2014 — 2017