Lisa Josey

About Lisa Josey

Strategic Sales Operations Leader with 15+ years of experience driving scalable, high-impact operational initiatives across global, multi-billion-dollar organizations. I lead a 100+ person international team—including offshore resources in India—focused on optimizing the quote-to-order lifecycle, enabling sales productivity, and accelerating revenue growth beyond $1B annually.Known for navigating complexity, I’ve guided teams through large-scale organizational change—including Chapter 11 restructuring—while maintaining 100% retention and consistent business execution. I build high-performing operations functions that partner cross-functionally with Sales, Finance, Procurement, Marketing, and Alliances to streamline processes, improve booking accuracy, and drive GTM effectiveness.My strengths lie in global team leadership, Partner Operations, process optimization, operational resilience, and strategic enablement. I’m passionate about mentoring emerging leaders, solving inefficiencies with data-driven decisions, and supporting sales organizations to thrive at scale.

Experience

1. Senior Director Sales Operations

   C1

   Sep 2024 — Present

   Lead a global GTM Sales Operations, Quoting, and Enablement team of 115+ across the U.S. and India, supporting $1B+ in annual revenue. Drive operational excellence across direct and partner sales motions through scalable process design, cross-functional alignment, and data-driven performance management.• Reduced quoting errors by 40% and improved quote turnaround time by 35%, accelerating deal velocity and improving seller experience• Increased SLA adherence across quoting and partner support teams by 30%, ensuring consistent execution during EOM and high-volume periods• Led forecasting and pipeline operations for $750M+ in active pipeline, delivering weekly rollups and risk assessments across Sales, Finance, and Partner leadership• Supported partner sales execution through alignment on incentive models, partner attribution frameworks, and streamlined quoting processes• Developed enablement programs that improved team productivity scores by 25% and reduced onboarding time for new hires by 20%• Collaborated with Legal, Procurement, and Finance to optimize deal governance and partner compliance across global transactions• Oversaw implementation of KPI dashboards to track quote cycle times, partner deal volume, and seller productivity—enabling more accurate decision-making at the executive level• Maintained 100% team retention during organizational restructures and process overhaulsCOE Leadership Choice Winner - 2023 & 2024

Education

• Kennesaw State University

  Bachelor of Arts, History

  2008 — 2011

Skills

• Salesforce.com
• Direct Sales
• Team Leadership
• Sales
• Microsoft Excel
• Sales Process
• Account Management
• Marketing
• Sales Operations
• Customer Service
• Customer Satisfaction
• Solution Selling
• Sales Management
• Management
• Leadership
• Cold Calling
• Inventory Management