Lisa Howard

About Lisa Howard

I am a strategic and solutions-driven business professional and experienced project manager with a track record of successfully managing complex, high-visibility projects. I also lead opportunities for continuous improvement by engaging across teams and functions to identify opportunities for improvement and implement tools and business processes to drive productivity and efficiency. I leverage over 20 years of expertise to provide strategic consultation for business, operational, and digital transformation projects and deliver integrated solutions that save time and money while generating client satisfaction.

Experience

1. Director, Chief of Staff Team

   BNY

   Jan 2021 — Present · Philadelphia, PA, US

   I was selected for a new position due to exceeding performance expectations throughout a progressive 20-year career exhibiting business acumen, team leadership, and commitment to business success. I lead a team of two in executing projects while leveraging a keen understanding of operational processes to drive continuous improvement initiatives, increase productivity, and streamline workflow.Managed division\'s intranet ensuring seamless access to essential resources, collaboration tools, and up-to-date content that enhances productivity and engagement.Increased product delivery by 10% by increasing project transparency, accountability, and efficiency by creating a dashboard in Microsoft Power BI to track project progress in real-time.Generated productivity and enabled redistribution of time spent on administrative versus advisory support tasks by developing a centralized repository utilizing SharePoint. Also realized an increase in the flow of information, improved consistency, and repeatable processes. Continuously enhance employee engagement by establishing and maintaining effective and collaborative relationships with internal content owners, end users, and senior leadership to identify content to communicate across the business through SharePoint and Viva Engage. Improved employee morale by providing ongoing training, coaching, mentoring, and fostering an environment of trust and open feedback. Utilized critical thinking and problem-solving skills to perform root cause analysis, implement processes and create documentation to eliminate recurring, complex problems.

Education

• Drexel University's LeBow College of Business

  Bachelor of Science - BS, Dual concentration in Accounting and Finance

• Rowan University

  Master of Business Administration - MBA, Organizational Leadership

Skills

• Project Management
• Financial Reporting
• Financial Services
• Accounting
• Fixed Income
• Banking
• Risk Management
• Risk Assessment
• Business Process Improvement
• Business Process Re-Engineering
• Process Improvement Projects
• Eagle Star
• Change Management