Lisa Hocker

About Lisa Hocker

My name is Lisa Hocker and I help organizations in meeting and exceeding their targeted goals and objectives through providing administrative and accounting support and acting as the point of contact for all employees to handle their queries. My background includes preparing documents, relaying information, assigning tasks, handling issues, outlining problems, establishing targets and goals, identifying opportunities, managing front office staff and duties, AP/AR, account reconciliation. I am capable of managing administrative operations, introducing process improvements, overseeing systems, and ensuring thorough employee understanding of policies and procedures. I am able to effectively communicate with internal and external stakeholders to establish collaborative working relationships. A few highlights of my career include the following: Introduced a culture of collaboration and harmony among employees to effectively complete assigned tasks. Identified and introduced process improvements to increase efficiency and productivity. Created 40% increase in organization and scheduling productivity by implementing transition to new online calendaring/appointment platform Exceeded key metrics in credential approval ratings Created process to merge various positions, reflecting in a 20% reduction on payroll expense 60% increase in productivity in administration and on-site billingPlease feel free to contact me via email at l••••••••@gmail.com with any thoughts, comments, or questions about my work – I am always interested in making new professional acquaintances.

Experience

1. Accounting Specialist

   Ahg Management Company, Llc

   Dec 2022 — Present · Austin, TX, US

Education

• Austin Community College

  Business Administration, Management and Operations

  1992

• Rich Mountain Community College

  General Office Occupations and Clerical Services

  1983