Lisa Heydet

About Lisa Heydet

Resourceful, driven, and innovative Accelerate to Market Product Manager and Portfolio Strategist. Results-oriented Product & Lean Portfolio Management leader with 15+ years of experience. Proven ability to drive strategic initiatives, implement new solutions, products for lean start-up and mature organizations. Strong at translating domestic and global objectives into tactical quick wins while evolving and maturing product portfolios and roadmaps.Experience enabling global Lean Portfolio solutions, and lead Agile transformations achieving significant Return on Investment. Expertise in aligning technology and business development with key stakeholders establishing Key Performance Indicators and aligning strategic themes to measurable goals. Able to enable, automate analytics per customer segments, product capabilities top-down; C-level executives to end users. Expert in building high-performing teams, driving product innovation leveraging DevOps, Artificial Intelligence, robotics, etc. to achieve goals across various industries.Product Strategy & Execution*Define and drive product vision and roadmap for consumer analytics solutions aligned to business goals.*Prioritize backlog features based on business value, user needs, and data-driven insights while translating stakeholder needs into detailed product requirements with clear acceptance criteria.Consumer Insights & Segmentation*Analyze consumer behavior and define key attributes that inform segmentation and targeting strategies.*Build and iterate on detailed personas and behavior models to enhance product-market fit and leveraging predictive insights to shape cross-sell and upsell opportunities.Data Analytics and Integration*Collaborate with analysts and data scientists to build models and dashboards that inform decision-making.*Drive product improvements based on real-world insights from consumer data.*Continuously evaluate product impact through performance metrics and KPIs.User Experience & Personalization*Partner with UX and marketing to enhance user journeys across digital and in-person touchpoints.*Personalize product experiences using behavioral signals and machine learning models where applicable.Cross-Functional Collaboration*Work closely with engineering, UX, marketing, and analytics teams to bring data-driven solutions to life.*Communicate complex ideas in a clear and concise way to both technical and non-technical stakeholders.*Lead collaborative sessions to align business needs with product development efforts.

Experience

1. Product Manager and Portfolio Leader

   Florida Power & Light

   Nov 2022 — Present · Palm Beach County, FL, US

   Manage a suite of products; SaaS, MLLM (Multimodal Large Language Models) aimed to elevate talent and tools for NextEra Energy\'s IT Operating Model. Design and lead systems that enable technology and business teams to accelerate innovation and product delivery. Drive customer-centric enterprise transformations by developing strategic product roadmaps, prioritizing initiatives for maximum impact, and fostering skill growth. Focused on reducing operating expenses and optimizing CapEx investments.• Technical Product Manager for enterprise product delivery, skill development and other digital resources enabling leadership transparency to product health and talent maturity. Leverage Artificial Intelligence, DevOps capabilities to improve delivery efficiencies for partners, clients and employees via Learning Management enterprise corporate platforms; LMS, Degreed, JIRA, Program/Plan View• Implementation of product delivery certification program, provisioning Scaled Agile Framework (SAFe) certifications and other product, lean portfolio programs, DevOps, Lean Portfolio Management, Product Owner/Product Management, Human Centered Design, etc.(registered over 500 participants in less than 2 years)• Leadership advisor influencing Lean Portfolio Management SAFe metrics results; Flow, Product Health, Talent Competency and Maturity improving increasing 200K capital labor investments, product and customer ratings by over 10% per quarter; Net Promoter Scores, Customer Satisfaction

Education

• New York University

  Bachelor's degree, Political Science and Government, Journalism

• New York University

  BA Communications, Broadcast Journalism, Political Science, Spanish

Skills

• Management
• Salesforce.com
• Data Warehousing
• Microsoft Project
• Visio
• Project Management
• Business Intelligence
• Sharepoint
• Risk Management
• Insurance
• Integration
• Project Portfolio Management
• Ms Project
• Business Analysis
• Program Management
• Analytics
• Sdlc
• Software Development Life Cycle (Sdlc)
• Strategy
• Access