Lisa Hernandez
Fgc
Hollywood, FL, US
EMAILS
l••••••••@p3cx.com
MOBILE NUMBERS
+19•••••••74
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WORK HISTORY
Present
@Fgc
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SKILLS
PowerpointMicrosoft ExcelCall CenterWindows 2000IexBpoInbound MarketingVendor ManagementCustomer ExperienceAccount ManagementAvayaAnalysisHuman ResourcesMicrosoft WordContact Center ManagementAccessWorkforce ManagementSpanishTelemarketingCall Center AdministrationClient Service OrientedCustomer Relationship Management (Crm)OutlookCustomer ServiceTechnical SupportCall CentersOffshoringSqlVisioInternet ExplorerTeam BuildingManagementCrmAcdCustomer SatisfactionCall Center DevelopmentCustomer DrivenOutsourcingProcess ImprovementIvr
ABOUT LISA HERNANDEZ
Senior Level Operating and Relationship Management Executive Over 25 years of…
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