Lisa Ha
Strategic HR Operations Leader | Continuous Improvement | Enhancing Employee Experience
- Role
- Director, HR Services at Brookfield Properties
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Lisa Ha
Strategic HR Executive dedicated to fostering a positive HR environment that supports…
Experience
Director, HR Services
Jun 2022 — Present
Leading hands-on management and strategic leadership to build robust HR solutions. Managed HRIS, payroll, benefits, and compensation for efficient HR operations and technical troubleshooting for 1,700 employees. Explored innovative solutions that cultivated and fostered team’s diverse skill sets aligned with evolving business needs and goals.• Led cross-functional collaboration on HR-related projects, leveraging data-driven decision-making through HR Hub analytics to address complex challenges across all HR functions. Ensured strict compliance with employment laws and facilitated effective change management strategies to support smooth transitions and sustainable solutions.• Oversaw job architect project to align workforce planning and support organizational development across four Brookfield Properties business entities. Standardized job titles, reducing them over 40%, and streamlined over 800 job descriptions to drive consistency and facilitate effective change management.• Collaborated with Learning and Development, Talent Acquisition, and other teams to define requirements and create data-driven reporting solutions for tracking staff data points and trends. Delivered data-driven decision-making, optimized talent acquisition strategies, and boosted employee engagement through improved onboarding and off-boarding processes.• Introduced strategic insights to senior leaders by using data-driven decision-making and data visualization to present metrics and analyses previously unavailable, supporting informed strategic planning and fostering organizational development initiatives.• Implemented and oversaw recruitment data audits to ensure compliance with established hiring standards, emphasizing diversity and inclusion targets, diversity candidate metrics, time to fill, and other goals. Reduced risk by aligning hiring processes with compliance and organizational diversity objectives.
Education
Northern Illinois University
Bachelor of Science in Elementary Education
1989 — 1993
Lake Forest Graduate School of Management
MBA, Executive Masters in Business
2002 — 2004
Skills
- Budgets
- Human Resources
- Management
- Vendor Management
- Customer Satisfaction
- Leadership
- Customer Retention
- Cross-Functional Team Leadership
- Coaching
- Analysis
- Cellular Communications
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