Lisa H.
Licensed Therapist @Cityscape Counseling
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WORK HISTORY
Licensed Therapist @Cityscape Counseling
Chicago, IL, US
As a Licensed Therapist, I conduct thorough assessments to delineate short and long-term goals, crafting tailored interventions to meet each client\'s unique needs. Building strong therapeutic alliances, I foster rapport and collaboration in a non-judgmental environment, drawing upon various theoretical approaches including CBT, ACT, MI, Strength-Based, and DBT. Operating at the outpatient level, I engage in sessions, collaborate with relevant parties, and make informed recommendations for additional or alternative treatment services as necessary. I design individualized treatment plans and ensure timely documentation in Simple Practice electronic health records to meet agency and state standards, while also facilitating scheduling and conducting courtesy benefit checks for potential new clients, demonstrating a commitment to comprehensive and efficient client care.
EDUCATION
University of Colorado Boulder
Bachelor of Arts (B.A.), Psychology
The Chicago School
Master of Arts (M.A.), Forensic Psychology
ABOUT LISA H.
Over 10 years of experience providing clinical services to clients with various mental health and behavioral issues. Using a collaborative and empathetic approach, my mission is to empower my clients to overcome challenges and achieve their personal goals.In addition to providing direct clinical services to clients, my career is centered around taking ownership and delivering measurable results in clinical and operational settings. As a former Director and Operations Consultant, I thrive on transforming inefficient workflows into seamless processes. I have a proven ability to lead teams, guide strategic expansion (including a 28.5% service line growth), and establish clear performance metrics that ensure compliance and efficiency (like achieving 0% failed claims). I leverage my clinical background to ensure every process improvement translates directly into better support for providers and higher quality care for clients.
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