Lisa Grainger Collins
Senior Operations Program Manager @Dale Carnegie South Carolina - Midlands, Lowcountry, Augusta, Ga
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WORK HISTORY
Senior Operations Program Manager @Dale Carnegie South Carolina - Midlands, Lowcountry, Augusta, Ga
Lead operations, client account management, and program development for a premier training franchise, driving revenue growth, operational efficiency, and team productivity.• Manage $2M in annual revenue retention and growth by overseeing high-profile client accounts and enhancing service delivery.• Improved operational readiness by 45% through streamlined scheduling for 35+ annual training programs.• Boosted team productivity by 60% using innovative SaaS-driven training solutions and cross-functional collaboration.
ABOUT LISA GRAINGER COLLINS
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