Lisa Forrest

About Lisa Forrest

Experienced human resources professional with a demonstrated history of working in the grocery industry. More recently I\'ve acquired valuable skills working in an extremely fast paced start up environment. Skilled in analytical and critical thinking, various HRIS, all areas of HR Operations, payroll administration, compensation, and employee relations. I am a tech savvy and strong human resources professional with a Bachelor of Arts (B.A.) in Behavioral Sciences from San Jose State University.

Experience

1. Human Resources Business Partner - Corporate Division

   Ghirardelli Chocolate Company

   Feb 2024 — Present · San Francisco, CA, US

   Support the Administration, Quality Assurance, and Research & Development client groupsIdentify process gaps and have implemented multiple solutions and efficiencies (SixFifty, Poster Guard, etc.)Create, update, and document current policies, processes, programs, procedures, and workflows (onboarding, offboarding, ER investigations, Great Place to Work, compliance, etc.)Employee relations investigations for the corporate division (conducting interviews, and collaborating with Sr. HRBP Manager on recommendations)Offboarding for the corporate divisionSupport the Restaurant & Retail division with employee relations, policy/process creation and compliance updatesPartner with Sr. Manager, HRBP - Corporate, leading Great Place to Work project management and execution (survey preparation, survey results reporting, troubleshooting)Partner with Sr. Manager, HRBP - Corporate during both mid-year and year-end performance review cycles (calibration, job aids, collaboration with L&D on training development)Manage Workers Compensation and Auto claims with our insurance administrator and partner with the Environmental, Health, and Safety team to minimize riskUpdate and manage company organizational charts

Education

• San José State University

  Bachelor of Arts (B.A.), Behavioral Sciences

Skills

• Customer Service
• Customer Satisfaction
• Critical Thinking
• Parallels
• Retail Sales
• Problem Solving
• Windows 7
• Facebook
• Illustrator
• Social Media
• Data Entry
• Point of Sale (Pos) Systems
• Research
• Inventory Management
• Troubleshooting
• Interpersonal Skills
• Microsoft Office
• Sales
• Analytical Skills
• Retail
• Microsoft Excel
• Powerpoint
• Microsoft Word
• Time Management
• Microsoft Windows
• Outlook
• Microsoft Outlook
• Leadership
• Multi-Cultural Skills
• Writing
• Os X
• Mac Os X
• Teamwork
• Applicant Tracking Systems
• Oral Communication
• Access Via
• Merchandising
• Social Networking