Lisa Duarte
Business Operations & Logistics Leader | Driving Profitability, Process Excellence & Scalable Growth
- Role
- Senior Director, Customer Advocacy at Quantix
- Location
- Allentown, PA, US
- LinkedIn followers
- 500 followers
About Lisa Duarte
I lead complex industrial supply chains where transportation infrastructure, operational…
Experience
Senior Director, Customer Advocacy
Oct 2024 — Present · Blue Bell, PA, US
Promoted to 3PL Division; Liquid Managed Services. • Oversee the day-to-day operations of several large accounts in the 3PL/Managed Services division generating $40+ Million in annual revenue. • Operations include all modes of transportation and logistics; Liquid Bulk, LTL, FTL, Ocean Container & ISO, Rail, Warehousing and. • Provide network optimization resources and recommendations to improve operations and profitability. • Assist with quarterly RFP’s for the customer. • Coordinate with the shared services and accounting team to make sure invoicing and payables handled on behalf of the customer are done within guidelines and expectations. • Handle QN/NCR process for the customer. • Complete monthly and quarterly business reviews with the customer, vendors for the customer and monitor all KPI targets outlined in the scope of work. • Conduct monthly and quarterly cost savings reviews. • Assist with forecasting projections.
Education
Lehigh Valley College
Bachelor of Arts - BA
2002
Harvard Business School
CORE Certification
2023 — 2024
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