Lisa Dicocco-Newman

Human Resources @Children's Hospital of Philadelphia

Springfield, PA, US
MOBILE NUMBERS
+12•••••••23

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WORK HISTORY

Jul 2024 — Present

Human Resources @Children's Hospital of Philadelphia

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Philadelphia, PA, US

EDUCATION

N/A

Villanova University

Masters - currently enrolled, Human Resources Management and Services

N/A

Capella University

Masters Accelerated - enrolled, Human Resources Management and Services

N/A

Betsy Magness Institute

Women in Cable/Telecommunications

N/A

The Wharton School

Certification, Executive Women in Leadership

N/A

West Chester University of Pennsylvania

BA, Communications

SKILLS

LeadershipProcess ImprovementCall CenterCross-Functional Team LeadershipCoachingRecruitingCustomer ExperiencePerformance ManagementStrategyChange ManagementOrganizational DesignVendor ManagementTalent ManagementLeadership DevelopmentLearning and DevelopmentCall Center DevelopmentTrainingOrganizational EffectivenessWorkforce PlanningCustomer ServiceTeam BuildingEmployee EngagementCall Centers

ABOUT LISA DICOCCO-NEWMAN

Strategic global HR, learning, talent management and operations business partner with advanced leadership in the assessment of human capital and change management strategies, talent and organizational needs, organization design and development, implementation and evaluation of initiatives designed to improve leadership effectiveness, organization performance and employee engagement. An intuitive global change agent with experience in line management, global corporate and external consulting in the telecommunications, financial and consumer products industries. A strong mentor and team developer who establishes trusting partnerships at all levels within the organization.Specialties:Strategic planningCorporate Learning/Functional Learning/B2B, B2COn Demand Learning - self serviceBusiness strategyPortfolio ManagementRisk ManagementOperationsTransformationLMS Assessments and CertificationsInsights, Data and AnalyticsCareer PathingTalent ManagementLeadership DevelopmentDE & I Financial P&L ResponsibilityOrganizational Design/Development/EffectivenessMergers and AcquisitionsChange ManagementInnovation and TechnologySuccession PlanningEmployee RelationsEmployment LawTotal RewardsTalent AcquisitionOperational Excellence & OptimizationDiversity, Equity & Inclusion Expert• HR strategy & processes - talent acquisition to retentionBalanced scorecard & HR / business metricsCulture & employee engagementTotal quality, process management, & customer serviceMaster facilitatorExecutive coach

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