Lisa Dickie
HR Reporting Solutions Analyst @BT Group
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WORK HISTORY
HR Reporting Solutions Analyst @BT Group
Birmingham, GB
I focused on improving HR operations by developing accurate, accessible reporting through SAP SuccessFactors. My work strengthened decision‑making, improved data quality, and supported strategic HR goals across the organisation.Key contributions- Delivered clear, actionable HR insights that leaders and operational teams could trust and use confidently- Improved reporting accuracy and usability, increasing confidence in HR data- Aligned reporting outputs with business priorities to support HR initiatives- Partnered with HR, systems, and operational teams to streamline processes and enhance service delivery- Reduced manual effort and improved consistency by refining reporting workflows.
ABOUT LISA DICKIE
I’m an HR Reporting & Systems Analyst with a strong background in HR reporting, compliance, data integrity, process improvements, people operations, shared services, HRIS support, and data quality. Over the years, I’ve built a reputation for creating clarity, structure and consistent service across HR functions - whether that\'s through better reporting, smoother processes, or more reliable data.In my role at BT Group, I used SAP SuccessFactors to produce accurate, accessible reporting that leaders could trust and actually use. One of the things I’m most proud of is increasing reporting usage and confidence across HR teams by improving data quality and making insights easier to understand. Before BT, I spent several years at CEVA Logistics in HR Shared Services leadership roles, managing teams, relaunching key systems, and driving improvements across onboarding, compliance, case management, and day‑to‑day HR operations.I’m now exploring new opportunities following a company‑wide reorganisation. I’m looking for roles where I can bring together my strengths in HR reporting, HRIS support, data integrity, and process improvement — ideally in organisations that value structure, collaboration, and continuous improvement. I’m quick to learn new HR systems and enjoy working in environments where people, processes, and data all need to work smoothly together.At my core, I’m someone who likes to simplify complexity, support teams, and make sure data and processes work exactly as they should. I thrive in places that appreciate clarity, reliability, and thoughtful problem‑solving — and where I can make a genuine difference to how HR operates day to day.
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