Lisa Adams

Ux Consultant - Service and Product Design @Citi

London, GB

12 month contract in service and product redesign. Delivering a new end-to-end process which automates repetitive manual tasks and integrates remaining user journeys in one touchpoint. Communicating the new vision and methodology to stakeholders and leadership.I have an established background in UX design for banks. In my previous role at Barclays, I led a design and content management team to deliver SaaS-equivalent products and service redesign.