Lisa Cohn
Business Operations & Customer Experience Executive|SME with 20+ years experience creating efficiencies and an environment where every touch matters.
- Role
- Director, Customer Experience at Emi - Executive Maintenance, Inc
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Lisa Cohn
Results-driven operations executive with proven success in streamlining business…
Experience
Director, Customer Experience
Emi - Executive Maintenance, Inc
Aug 2023 — Present · Bethesda, MD, US
Education
University of Maryland
BA, Communications
1988 — 1992
Skills
- Customer Retention
- Payments
- Customer Service
- Training
- New Business Development
- Debit Cards
- Lead Generation
- Account Management
- Marketing Strategy
- Strategic Partnerships
- Payment Systems
- Salesforce.com
- Payment Card Processing
- Call Centers
- Business Development
- Marketing
- Credit Cards
- Electronic Payments
- Merchant Services
- Leadership
- Sales Management
- Negotiation
- Credit
- Contract Negotiation
- Selling
- Relationship Management
- Team Building
- Management
- Sales
- Operations Management
- Budgets
- Sales Process
- Strategy
- Mobile Payments
- Forecasting
- Direct Sales
- Strategic Planning
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