Lisa Chen
Information Technology Manager @CGI
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WORK HISTORY
Information Technology Manager @CGI
ON, CA
Manage IT infrastructure operations across multiple regions, ensuring 99.9% uptime.Implemented IT risk management framework, reducing security incidents by 20%.Led a cross-functional team of 20+ engineers to deliver enterprise IT services.Coordinated with business units to align IT operations with corporate goals.Oversaw vendor management and service-level agreements (SLAs), achieving cost savings of 15%.
EDUCATION
Beihang University
Master's degree
Beihang University
Bachelor's degree
ABOUT LISA CHEN
I am an Information Technology Manager with 10+ years of experience in IT service delivery, infrastructure management, and risk management. Skilled in aligning IT solutions with business goals, implementing security frameworks, and ensuring system stability. Experienced in managing cross-functional teams, vendor relationships, and digital transformation initiatives. Passionate about driving efficiency, reducing operational risks, and enabling organizations to innovate with technology.
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