Lisa Chamberlain

About Lisa Chamberlain

Skilled at driving cost-efficient, quality driven and client centered business operations. Proven track record in understanding value-based initiatives and the role of care coordination and interdisciplinary collaboration in achieving organizational goals for hospital readmission reduction, transitional care coordination and enhanced quality metrics. Experience participating in process improvement initiatives related to population health management and alternative payment models. Administrative experience includes rehab service line management of Inpatient, Outpatient, Post Acute Care and LTACH Operations. Value Based Payment strategy. Management of ACO relationships with 5 NYC area hospitals including Utilization Review and Care Coordination.

Experience

1. Manager Outpatient Rehabilitation Services

   WakeMed

   Nov 2020 — Present

   Outpatient rehab department growth from 6 to 10 locations, 5 supervisor direct reports, responsible for both hospital based and professional billing (WakeMed Specialty Group) rehab service lines. Administrative management including the clinical, operating and financial outcomes for outpatient rehabilitation. Management of PT, OT and SLP services and multiple rehab specialty services including but not limited to pelvic health, dry needling, lymphedema, vestibular rehab and orthopedic clinical specialists. 25% visit volume growth in area of responsibility each year, two consecutive years.

Education

• University of Southern California

  Doctorate, Physical Therapy

  1999 — 2002

• University of Miami

  Bachelor of Health Science, Pre-Physical Therapy

  1995 — 1999

• Capella University

  MHA, Master of Health Care Adminstration/Management, Health Care Leadership, 4.0

  2019 — 2020