Lisa Chamberlain
Healthcare Operations Leader with Quality and Innovation Focus
- Role
- Manager Outpatient Rehabilitation Services at WakeMed
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Lisa Chamberlain
Skilled at driving cost-efficient, quality driven and patient centered business operations. Proven track record in understanding value-based initiatives and the role of care coordination and interdisciplinary collaboration in achieving organizational goals for hospital readmission reduction, transitional care coordination and enhanced quality metrics. Administrative experience includes rehab service line management of Inpatient, Outpatient, Post Acute Care and LTACH Operations. Value Based Payment strategy.
Experience
Manager Outpatient Rehabilitation Services
Nov 2020 — Present
Outpatient rehab department growth from 6 to 10 locations, 6 supervisor direct reports, responsible for both HOPD and professional billing (WakeMed Specialty Group) rehab service lines. Administrative management including the clinical, operating and financial outcomes for outpatient rehabilitation. Management of PT, OT and SLP services and multiple rehab specialty services including but not limited to pelvic health, dry needling, lymphedema, vestibular rehab and orthopedic clinical specialists. Greater than 25% visit volume growth in area of responsibility each year, four consecutive years. Collaboration with departments for Opioid Stewardship initiatives. Implementation of Remote Therapeutic Monitoring in outpatient rehabilitation.
Education
University of Miami
Bachelor of Health Science
1995 — 1999
University of Southern California
Doctorate
1999 — 2002
Capella University
MHA, Master of Health Care Adminstration/Management
2019 — 2020
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